Positions
Frontend Developer
Frontend Developer
Location: Kalamis, Kadikoy, Istanbul
Date Posted: 2023-10-10
Responsibilities
- Understand software requirements
- Build sustainable software solutions for our clients by designing, developing, and deploying new features and integrating them together
- Stay on top with latest technologies
- Have experience in React JS technologies,
- Preferably familiar with React Native
- Proficient in Redux or Mobx State Management system,
- Minimum 2 years of experience in web frontend and can show an example,
- Able to use Git version control system at a basic level,
- Worked with design tools such as Sketch, Figma, XD,
Requirements
- 2+ years’ experience in software development
- TypeScript or JavaScript experience
- React web frameworks
- Unit, integration testing experience
- Understanding of REST APIs
- Git or other version control system
- High personal code/development standards and practices (unit testing, code reviews)
- Ability to learn and adapt quickly to maximize productivity
- Good verbal and written communication skills in English language
- Self-motivated person with the ability to work individually and as part of a team
Apply
Help Desk Support Agent
Help Desk Support Agent
Location: Uskudar, Istanbul
Date Posted: 2023-09-08
Lifesaver. Superhero. This is how your teammates describe you. You are the first line of defense for users, closing tickets more quickly than they arrive. When someone is in need of technical support, who are they going to call? You, of course.
Bilisim Atolyesi is looking for a Part-Time Help Desk Support Agent to join our growing operations team. Join us and help lead our agency through our next phase of growth and impact.
Responsibilities
- Answering support calls, emails, and in-person support requests
- Diagnosing technical needs and developing an understanding of root issues
- Coordinate and oversee computer upgrades, software rollouts and other IT related projects
- Maintain inventory and work with vendor’s warranty service and hardware support contracts
- Escalating unresolved issues to the appropriate technical support partners
- Sharing knowledge and proactively identifying the needs of the organization
Qualifications
- Minimum 1 year of professional help desk experience
- Strong knowledge of Mac and Windows OS (and hardware)
- Strong organizational, time management, and communication skills
- Ability to explain technology to non-technical staff
- Experience delivering quality customer service
- Strong critical thinking skills
- Ability to adapt quickly and respond in a fast-paced changing work environment
- Ability to work in a team environment to standardize and improve processes
- Energetic and displays the ability to go above and beyond normal day-to-day expectations as situations arise
Apply
