Product Information and Support,
In One Customer Platform
My Brand
My Brand brings product information and after-sales support into one platform for your customers. Owners can access manuals, warranty details and service information, while your team organises requests and communication. The platform can be adapted to your product range and support workflow.
What Can Your Customers Do with My Brand?
Access Product Details Easily
Give customers access to the specifications, manuals and warranty information relevant to their products.
Track Maintenance and Service
Bring maintenance schedules, appointment requests and service history together, according to the support process defined for your business.
Enjoy Exclusive Privileges and Offers
Present product-specific offers and benefits to the customers they are relevant to.
Receive Interactive Notifications
Plan reminders for maintenance, warranty dates or product updates around the notification rules agreed for the platform.
Enhanced Communication
Provide a shared place for customer questions and support communication, so requests are easier to follow.
Benefits for Your Business
Clearer Customer Information
Make useful product and support information easier for customers to find.
Support After the Sale
Maintain a useful point of contact with customers after the purchase.
Streamline Operations
Organise service requests and maintenance information in one workflow.
Review Support Needs
Use the records and reporting included in your implementation to review common requests and support needs.
Who Can Benefit from My Brand?
Automotive and Marine Industries
Brands aiming to provide vehicle or boat owners with product details and maintenance information.
Retail and Technology Sectors
Businesses looking to enhance customer loyalty through product support and exclusive campaigns.
Plan Your
Customer Platform
Tell us which products you support, what information customers need and how your team currently handles service requests. We can discuss the content, workflows and integrations your version of My Brand should include.
Start with your after-sales process.